It’s not just about the coffee. Its about good service and high standards. All of those are what make a great cafe and thats what we’re trying to do here, says Lee Miles co-owner of coventry’s newest coffee shop Fratelli. Set over two floors on hertford Street in the city centre, Fratelli opened in late october 2019 just six weeks after Lee and business partners Genc Braha and Luigi Alliaj decided to take the plunge and open a coffee shop together.
The trio already run another business together, supplying security services to bars and pubs and pubs in coventry and have spent years having meetings in coffee shops. We kept thinking why don’t we open our own says Lee and we finally taken the plunge. Once we decided it was full steam ahead and now we are here Named after the Italian word for brothers a reflection of their own close relationship - all three owners are passionate about there new venture from the coffee to the culture they create in coventry’s latest cafe. They want to provide top quality coffee in great surroundings , served by top quality staff so people keep coming back.
The two storey premises has been completely refurbished and the owners commissioned local artist Katie O to create Coventry - focused art for the walls, providing a unique look to the brand new venue.There are service counters on both floors to make sure nobody has to wait too long, and plenty of seating in the light airy cafe. Offering coffee supplied by ILLY Coffee as well as a range of teas and other hot and cold drinks ,Fratelli is open from 8am for breakfast and will also be serving a range of food from breakfast through cakes and snacks as well as sandwiches, Salads and jacket potatoes.
Service and standard are top of the agenda at Fratteli. Lee and his business partners have committed to using local staff and suppliers wherever possible as well as to providing top-class training so customers can enjoy the best experience possible. There’s nothing worse than going into a coffee shop and being served by someone who doesn’t want to be there and doesn’t care whether you come back or not, says Lee. We want Fratelli to be a place that people can come to see the barista they know know, have great coffee in a relaxed environment and want to come back again and again. I think if you’re serious about your investment you should show it, and that’s why we’ve invested in our staff.
We don’t want to be just another faceless coffee shop, we want to fly the flag for coventry and provide great coffee, fresh tasty food and an experience that makes us number one in people’s minds for coffee in the city